PROFESSIONAL SERVICES

• Installation and implementation services
• Integration and migration of systems and networks
• Security (network)

- Audit and security policies drafting
- Development of disaster recovery (Disaster Recovery Plan)

• Wireless network
• Network security analysis

- Protection against spam (SPAM)
- Firewall protection
- Virus protection

• Consultation and training
• Telephone and networking wiring
• Disaster recovery evaluation (insurance)
• Audiovisual
• Network infrastructure audit
• Audit d’infrastructure réseau
• Web application development

- Design and development of Web solutions
- Transactional and corporate websites
- Management of sites and domains

• Digital display (Digital Signage)
• Point of sale (POS)
• Sales recording module (SRM)

PcTechForHire Computer Services

Some of the duties that PcTechForHire will be responsible for include:

• Helping clients with their technical issues, and keeping detailed notes about what was done, whether over the phone, remote support tools, or on-site
• Set up servers and desktops, as well as install applications and migrate client data, ensuring they’re comfortable with the new environment
• Troubleshooting Windows 7+, Windows Server 2008+, and network issues
• Configure routers, switches, printers and phone equipment
• Ensure client networks and computers are secure at all times
• Stay current with new and emerging technologies
• Attend sales meetings and training sessions as required
• Purchase equipment as required
• After hours on-call support
• Other duties as assigned

Soft Skills

Customer service experience:

• Superb phone communication
• Good at listening to and otherwise communicating with people
• Good at understanding technical computer issues
• Able to walk people through complex steps that they might not understand, while remaining patient, positive, and friendly
• Comfortable meeting with clients to better understand their technology issues, work on solutions, and recommend ways to improve systems
• Build lasting customer and coworkers relationships

Organizational skills:

• Able to prioritize multiple tasks when necessary
• Good attention to detail
• Good note taking / logging of activities
• Adaptability to changing priorities and take new direction when needed

Initiative & drive:

• Excellent problem solving skills, and keen on conquering challenges
• Works collaboratively with the rest of the team
• Can work independently but aren’t afraid to ask for help or learn new ways of doing things
• Willing to work outside of normal operating hours when required

Tech Skills

Desktop Support

• Migrating user profiles/data to new computers
• Removing viruses
• Setting up/troubleshooting printers
• Troubleshooting email issues
• Diagnosing and resolving error codes
• Hands-on familiarity with computer hardware
• Familiarity with programs like Outlook, QuickBooks, and other line-of-business applications

Server Support

• Microsoft Server operating systems
• Active Directory
• Exchange
• Remote Desktop Services

Network Support

• Network diagnostics
• DNS records
• VPN configurations
• Wi-Fi deployment/troubleshooting weak coverage areas
• Working with Linux command line
• Familiarity with Ubiquiti/Cisco/Sonic Wall products

VoIP Support

• Familiarity with Asterisk (Free PBX and similar)
• Familiarity with Bell & Aastra phones

Qualifications

• Have at 10+ years hands-on experience in a similar role
• Exhibit strength in above Soft Skills
• Strong knowledge of (most) above Tech Skills
• Have an insured vehicle and a valid driver’s license
• Will need to compensated travel outside of this region is to be expected
  
  

Network Administrator Salaries in Canada

Salary estimated from 319 employees, users, and past and present job advertisements on Indeed in the past 36 months. Last updated: April 29, 2019

Location

Canada    Alberta        Calgary        Edmonton    British Columbia        Burnaby        Langley        Nanaimo        New Westminster        Vancouver        White Rock    Manitoba        Winnipeg    Northwest Territories        Yellowknife    Ontario        Brampton        Concord        Etobicoke        Lindsay        Markham        Mississauga        Ottawa        Peterborough        Toronto        Waterloo        Woodstock    Quebec Province        Montréal

Average in Waterloo, ON

$58,847 per year

6% Below national average

• on

How much does a Network Administrator make in Waterloo, ON?

The average salary for a Network Administrator is $58,847 per year in Waterloo, ON, which is 6% below the national average. Salary estimates are based on 8 salaries submitted anonymously to Indeed by Network Administrator employees, users, and collected from past and present job advertisements on Indeed in the past 36 months. The typical tenure for a Network Administrator is 1-3 years.

Network Administrator salaries by company in Waterloo, ON

Company	Average salary
Robert Half Technology Network Administrator 6 salaries	$60,000 per year